Returns And Refunds

Refund and Return Policy

Effective Date: September 5, 2024

At Star Bar, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we're here to help.

1. Returns

You have 7 days to return an item from the date you received it. To be eligible for a return, your item must meet the following conditions:

  • Condition: The item must be unused, in the same condition that you received it, and in its original packaging.
  • Proof of Purchase: A receipt or proof of purchase is required to process your return.

Certain types of products cannot be returned, including:

  • Perishable goods (e.g., food, flowers).
  • Custom or personalized items.
  • Digital downloads.
  • Gift cards.
  • Health and personal care items.

2. Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Non-refundable Items:

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Your Contact Email] and send your item to: [Your Return Address].

4. Shipping Returns

To return your product, mail it to:

Star Bar
[Your Return Address]
[City, State, ZIP Code]
[Country]

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you are returning an item over [X amount], you may want to consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

5. Late or Missing Refunds

If you haven’t received a refund yet, please follow these steps:

  1. Check your bank account for any pending transactions.
  2. Contact your credit card company, as it may take some time before your refund is officially posted.
  3. Contact your bank, as there is often processing time before refunds are posted.

If you’ve done all of this and still haven’t received your refund, please contact us at [Your Contact Email].

6. Sale Items

Only regular-priced items may be refunded. Sale items are non-refundable.

7. Contact Us

If you have any questions about our Refund and Return Policy, please contact us at:

  • Email: gannonnorris4@gmail.com